Privacy Police

Privacy Policy

This Privacy Policy describes how Watch Town ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from watchtown.com ("the Site") or otherwise communicate with us regarding the Site (collectively, "the Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using or accessing any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on the Site, with the "Last updated" date updated accordingly. Please check back regularly for any changes.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from a variety of sources, as set out below. The information we collect and use depends on how you interact with us.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly provide to us through the Services may include:

Contact details: Name, address, phone number, and email address.
Order information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information: Username, password, and security questions.
Customer support information: Details included in your communications with us, such as messages submitted via the Services.

Information We Collect about Your Usage

We may automatically collect information about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). This Usage Data may include:

Device information, browser details, and network connection information.
Your IP address.
Information about how you access and use the Site and your account.

Information We Obtain from Third Parties

We may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Payment processors (e.g., credit card or bank details, billing address).
Shopify, which powers our store.
Advertising and analytics partners who collect usage data through cookies or other online tracking technologies.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Products and Services: To process payments, fulfill orders, send notifications about your account or transactions, and arrange shipping, returns, and exchanges.
Marketing and Advertising: To send promotional communications and tailor advertising based on your interests.
Security and Fraud Prevention: To detect, investigate, or take action against potential fraud, malicious activity, or illegal behavior.
Customer Support and Service Improvement: To respond to inquiries, provide customer support, and improve the quality of the Services.

Cookies

We use Cookies to enhance your experience, improve our Services, and perform analytics

You can manage or disable cookies in your browser settings, but doing so may impact your experience and functionality on our Site.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

Service Providers: Vendors who assist with payment processing, shipping, analytics, IT support, and customer service.
Business and Marketing Partners: Partners who help us provide services and marketing campaigns.
Legal Compliance: To comply with applicable laws, respond to legal requests, or protect our rights and users.
Corporate Transactions: In case of a merger, sale, or other business reorganization.

We do not sell your personal information or share sensitive data without your consent.

Third-Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before sharing your information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us to have it removed.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the security of your data. Retention periods depend on factors such as maintaining your account, complying with legal obligations, and resolving disputes.

Your Rights

Depending on your location, you may have the following rights:

Access/Know: Request access to the personal information we hold about you.
Delete: Request deletion of your personal information.
Correct: Request corrections to inaccurate information.
Portability: Request a copy of your data to transfer to another provider.
Restrict Processing: Ask us to stop or limit the use of your personal information.
Withdraw Consent: Revoke your consent for data processing.
To exercise these rights, contact us using the details below. We may require you to verify your identity before processing your request.
International Users

If you access our Services from outside Pakistan, note that your data may be processed in countries with different privacy laws. By using our Services, you consent to the transfer of your data to these countries.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Phone: +92 329 4237689
Email: bridgeslimited57@gmail.com
Address: Floor 2, Plaza N-24 N block, DHA Phase 8 - Ex Air Avenue Lahore, 54000